Director of Family Services
Michael Clay is the Director of Family Services at DCI Donor Services. With over a decade of experience at several high-performing OPOs across the country, he provides direct support to a committed team of compassionate family support leaders at Tennessee Donor Services, New Mexico Donor Services and Sierra Donor Services.
Prior to being named the Director at DCI Donor Services, Michael served as the Director of Family Care at Southwest Transplant Alliance, Manager of Family Support Services at Louisiana Organ Procurement Agency, Manager of Family Services at Nevada Donor Network, and Family and Hospital Services Coordinator with New Mexico Donor Services.
Michael has been a frequent speaker and content contributor for several national conferences and webinars. Michael has served twice as the Chair of the Donor Family Services Council for AOPO. He is also credited as founding one of AOPO’s most popular national events, “The Authorization Summit.” Michael is a member of The Alliance faculty and has presented on several of their live, national webinars. In addition, Michael is an active member of the Association of Multicultural Affairs in Transplantation (AMAT) and American College of Healthcare Executives (ACHE). Michael received his bachelor’s degree in health and human performance from New Mexico Highlands University, where he was also an all-conference athlete on the men’s basketball team. Michael is the founder of BYC Elite Basketball, a nonprofit youth basketball program designed to serve “at promise” youth in New Mexico, Texas, and Southern Colorado.